Analytics

Twilio Segment Setup

Stream your Shopify storefront and order events into Segment and on to every tool in your stack.

What you'll need

Segment Write KeyRequired

Found under Segment > Connections > Sources > [your source] > Settings > API Keys.

Data Plane / RegionRequired

The data residency region of your Segment workspace.

Step-by-step setup

  1. In Segment, open your source and copy its Write Key.
  2. Check which region your workspace uses.
  3. In TrakIt, open Integrations > Twilio Segment, enter both and save.
  4. Choose your events and save.

Events sent by default

These are pre-selected when you connect Twilio Segment. You can change them on the platform's page in TrakIt.

From TrakIt's server
PurchaseRefund

Unaffected by ad blockers and browser limits.

From the browser tag
Page viewCollection viewProduct viewAdd to cartCart viewCheckout startedPayment info submittedPurchase

Sent with the visitor's consent when Respect User Consent is on.